Privacy Policy

āhei Privacy Policy

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Last Updated: 2 March 2026

For any privacy-related questions or requests, please email:
laura@ahei.co.nz

This Privacy Policy explains how we collect, use, process,store, and protect information relating to an identified or identifiable individual (“Personal Information”) across our website, digital platform, and related services (together, the “Service”).

If information is anonymised or aggregated so that you can’t be identified, it’s no longer considered Personal Information and is outside the scope of this policy.

LWD Sport Limited (trading as āhei) is a company registeredin Invercargill, New Zealand. This policy is governed by New Zealand law andmeets our obligations under the Privacy Act 2020.

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What We Collect

We may update this Privacy Policy from time to time. When wedo, we’ll notify you via the website or email if the changes are significant.

We may collect Personal Information including:

Changes to this Policy

  • Your name and email address.
  • School, club, or organisation details.
  • Location, IP address, device, and browser type.
  • Information you enter or generate through your use of the platform.
  • Any communications with us via email, phone, or other contact forms.

We take all reasonable steps to protect your data from loss,misuse, or unauthorised access. We encourage you to use strong passwords andprotect your own devices.

This information may come from:

Security

  • You, when you register or use āhei.
  • A school, club, or organisation associated with you (“Authorised Entity”).
  • Your use of āhei, including your interactions and activity on the platform.

We keep your Personal Information for as long as you useāhei or as required by law. Once it’s no longer needed, your data is securelydeleted or anonymised.

How We Use Your Personal Information

Data Retention

We use your information to:

To exercise these rights, contact us at: laura@ahei.co.nz

  • Set up and manage your account.
  • Deliver the āhei service and platform features.
  • Facilitate connections between schools and third-party Support Platforms or Resource     Providers.
  • Respond  to your enquiries or feedback
  • Communicate   with your Authorised Entity (e.g., school or club).
  • Verify     your identity and prevent unauthorised access.
  • Access  the Personal Information we hold about you.
  • Correct  inaccurate information.
  • Request  deletion of your data (where legally permitted).

You have the right to:

  • Comply     with legal obligations and terms of service.

Your Rights

Use of De-Identified Data and Information Sharing

We use cookies to understand how people use āhei and toimprove performance. We use Google Analytics for web insights, which collects anonymised data and does not identify individual users.

āhei will never sell your Personal Information or identifiable data to any third party.

Cookies and Tracking

Support & Resource Provider Visibility:

The components required to deliver āhei’s web services are hosted on Microsoft’s Azure Cloud platform in the “New Zealand North” region, based in Auckland, New Zealand.

Organisation    Listing Support Platforms can see a list of organisations (e.g.,     schools or clubs) signed up to āhei and whether those organisations are    currently active.

  • Resource     Analytics: Resource Providers can see activity and usage data     specifically related to the resources they provide.
  • Regional     Insights: We may share generalised, aggregated regional activity data     with trusted partners to help identify trends and support educational or     sporting outcomes in specific areas.
  • Controlled     Access: Support Platforms may request access to specific school data;     however, this access is strictly controlled by the school (Authorised     Entity) and requires their explicit approval.

International Transfers

We may use de-identified or aggregated information (which cannot be linked back to any individual) for purposes such as research, service improvement, and reporting. In some cases, this anonymised data may be shared or sold to trusted partners, but only when it directly supports our mission. This keeps the platform free for users.

Your Rights

‍You have the right to:Access     the Personal Information we hold about you.

  • Correct     inaccurate information.
  • Request     deletion of your data (where legally permitted).

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    To exercise these rights, contact us at: laura@ahei.co.nz

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